In general, guests will tell the closest people about the experience of the guest staying in a hotel. If the experience is bad, then at least they will tell 10 other people, of course, this is not a good thing for a hotel business that really needs a good image in the eyes of consumers. Aside from that, perhaps you also need to check out the available hotel jobs, and one of them might suit your needs and personality quite well.
If you experience a bad experience at a hotel, there are 3 possibilities that you do, namely:
Complaints to hotel management directly.
Complaint through social media.
You just shut up.
If you have complained directly and the response does not satisfy you or you feel like you are not valued as a consumer, then chances are you will complain openly through social media or other online media, if this is the case, then the problem for the hotel becomes more complicated.